Shipping policy

Shipping policy

Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping policy.

Shipping Range

Countries We Ship To:
Currently, we ship to all locations within the United States.

Future Expansion:
We are actively working toward expanding shipping to additional international regions.

Shipping Costs

  • United States: Free shipping on all orders

  • No Hidden Fees: All shipping costs are clearly displayed at checkout

Order Processing Time

  • Processing Time: 1–3 business days

  • Business Days: Monday to Saturday

  • Order Cut-Off Time: 2:00 PM (GMT-05:00) Eastern Standard Time (New York)

  • Weekend Orders: Orders placed on weekends will be processed on the next business day

Estimated Transit Time

  • Delivery Time: 5–7 business days

  • Shipping Days: Monday to Saturday

Please note that delivery times are estimates and may vary due to external factors such as weather conditions, customs procedures, or carrier delays.

Shipping Process

  • Courier Services: DHL and FedEx

  • Insured Shipments: All orders are fully insured

  • Lost or Damaged Packages: Please contact our support team immediately so we can assist you

  • Eco-Friendly Packaging: We strive to use sustainable and environmentally responsible packaging materials whenever possible

Additional Processing Information

  • Orders may occasionally take 2–4 business days to process before shipment.

  • Once your order has shipped, you will receive a tracking number via email.

  • If you do not receive a tracking email or the tracking number is not updating, please contact us — we will resolve it promptly.

📧 Support Email: support@rustiracraft.com

Unexpected Delays

In rare cases, shipping may take longer than the estimated timeframe. This may occur when:

  • Packages are handed over to local postal carriers

  • Weather conditions affect transportation

  • Carrier operational delays occur

If your package is taking longer than expected, please contact us and we will assist you with any situation within our control.

Company Name 1: Timber Luxury LLC

Contact: Support@timberluxury.com
Address: 2106 House Avenue, Suite 368, Cheyenne, WY 82001

Company Name 2: Chic Closet Dresses LLC
Address: 18 Colorado Ave, Colorado Springs, CO 80903