Privacy Policy

Last updated: May 12, 2026

Timber Luxury operates this store and website, including all related information, content, features, tools, products, and services, to provide you, our valued customer, with a seamless and personalized shopping experience (the “Services”).

Timber Luxury is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase or other transaction through our Services, or when you otherwise communicate with us.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described below.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another individual.

Personal information does not include information that has been collected anonymously or de-identified in a way that prevents it from reasonably identifying you.

Depending on how you interact with our Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

• Contact information, including your name, billing address, shipping address, phone number, and email address.

• Payment and financial information, including payment card details, financial account information, transaction details, payment method, and payment confirmation information.

• Account information, including your username, password, preferences, and account settings.

• Transaction information, including products you view, add to your cart or wishlist, purchase, return, exchange, or cancel, as well as your purchase history.

• Communications with us, including information you provide when contacting our customer service or submitting an inquiry.

• Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.

• Usage information, including information about how and when you interact with, browse, or use our Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you, such as when you create an account, place an order, use our Services, contact us, or otherwise provide information to us.

• Automatically through our Services, including information collected from your device when you browse our website or use our Services, including through cookies and similar technologies.

• From our service providers, when third-party providers perform services or process information on our behalf.

• From our business partners or other third parties, where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with Timber Luxury and which Services you use, we may use your personal information for the following purposes:

Provide, Personalize, and Improve Our Services

We use your personal information to provide and improve our Services, including to:

• Process and fulfill your orders and payments.

• Arrange shipping and delivery.

• Process returns, exchanges, cancellations, and refunds.

• Create, maintain, and manage your customer account.

• Remember your preferences and products you are interested in.

• Provide order and account-related notifications.

• Provide customer support.

• Enable product reviews and other customer features.

• Recommend products or services that may be relevant to your interests.

• Improve and personalize your overall shopping experience.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, including sending promotional communications by email, text message, or other permitted methods.

We may also use information about your interactions with our website, such as products you have viewed, purchased, or added to your cart, to help us provide relevant advertising and promotional content.

You may opt out of promotional communications at any time by following the unsubscribe instructions included in our marketing messages.

Security and Fraud Prevention

We may use your personal information to:

• Authenticate and secure your account.

• Help provide a safe shopping and payment experience.

• Detect, investigate, and prevent suspected fraudulent, illegal, unsafe, or malicious activity.

• Protect our customers, business, website, and Services.

• Comply with applicable security requirements.

If you create an account with us, you are responsible for keeping your login credentials confidential. We recommend that you do not share your username, password, or other account access information with anyone else.

Communicating With You

We may use your personal information to communicate with you, respond to inquiries, provide customer support, assist with orders, and maintain our business relationship with you.

Legal and Compliance Purposes

We may use your personal information when necessary to comply with applicable laws and regulations, respond to lawful requests from government authorities or law enforcement, participate in legal proceedings, resolve disputes, enforce our policies, or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes and as permitted by applicable law.

These circumstances may include:

• Service providers and business partners, including Shopify and other companies that provide services such as payment processing, technology, data analytics, customer support, cloud storage, order fulfillment, and shipping.

• Marketing and advertising partners, where permitted by applicable law, to help us provide marketing services and relevant advertising.

• Third parties when you request or authorize us to do so, such as when you ask us to ship products through a third-party carrier or use social media features or login integrations.

• Our affiliates and related companies, where applicable.

• Business transactions, such as a merger, acquisition, restructuring, sale of assets, or bankruptcy.

• Legal and regulatory purposes, including responding to subpoenas, court orders, legal requests, or other lawful processes, enforcing applicable policies, and protecting our rights, customers, users, and Services.

Relationship With Shopify

Our Services are hosted and powered by Shopify. Shopify collects and processes certain personal information about your access to and use of our Services in order to provide and improve its services.

Information you submit through our website may be transmitted to and processed by Shopify and other service providers, including providers located in countries outside your country of residence.

Shopify may also process information relating to your interactions with our store and other Shopify merchants to provide certain enhanced features and services.

For more information about how Shopify handles personal information and the privacy rights available to you, please review the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

Third-Party Websites and Links

Our Services may contain links to websites, applications, or other online platforms operated by third parties.

If you choose to visit a website that is not affiliated with or controlled by Timber Luxury, we encourage you to review that website’s privacy policy, security practices, and terms of use.

We are not responsible for the privacy, security, content, accuracy, or practices of third-party websites or platforms.

Information you provide through public or semi-public platforms, including third-party social media services, may be visible to other users and may be used by those platforms in accordance with their own policies.

The inclusion of third-party links on our website does not necessarily constitute an endorsement of those websites, services, or their operators.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction.

If you are a parent or legal guardian and believe that a child has provided us with personal information, please contact us using the contact information provided below so that we can review and, where appropriate, delete the information.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “sell” or “share,” as those terms are defined under applicable privacy laws, the personal information of individuals under 16 years of age.

Security and Retention of Your Information

We take reasonable measures to help protect your personal information. However, no method of transmission over the internet or electronic storage system is completely secure, and we cannot guarantee absolute or “perfect” security.

We recommend that you avoid using unsecured channels to send sensitive or confidential information to us.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide our Services, maintain your account, process transactions, comply with legal obligations, resolve disputes, and enforce our agreements and policies.

The length of time we retain information may vary depending on the nature of the information and the purpose for which it was collected.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information. These rights may vary by jurisdiction, may be subject to certain exceptions, and may not apply in every situation.

Right to Access / Know

You may have the right to request access to the personal information we maintain about you.

Right to Delete

You may have the right to request that we delete personal information we maintain about you, subject to applicable legal exceptions.

Right to Correct

You may have the right to request correction of inaccurate personal information that we maintain about you.

Right to Data Portability

In certain circumstances, you may have the right to receive a copy of your personal information in a portable format and request that we transfer it to another organization.

Right to Opt Out of Sale, Sharing, or Targeted Advertising

Depending on where you live, you may have the right to opt out of certain activities involving your personal information, including the “sale” or “sharing” of personal information or the processing of personal information for targeted advertising, as defined by applicable privacy laws.

If you visit our website with the Global Privacy Control (GPC) signal enabled, we may treat that signal as a request to opt out, where required by applicable law.

To learn more about Global Privacy Control, please visit the Global Privacy Control website.

Managing Communication Preferences

You may opt out of promotional emails at any time by clicking the unsubscribe link included in our marketing emails.

Even if you opt out of promotional communications, we may continue to send you important non-promotional communications, such as order confirmations, shipping updates, account notifications, and other messages necessary to provide our Services.

You may exercise your privacy rights by contacting us using the contact information provided below or through any applicable privacy tools available on our website.

We will not discriminate against you for exercising your privacy rights.

Where permitted or required by law, we may need to verify your identity before processing a privacy request.

You may also have the right to designate an authorized agent to submit a request on your behalf. We may require proof that you have authorized the agent and may require you to verify your identity directly with us.

We will respond to valid privacy requests within the timeframe required by applicable law.

Complaints

If you have concerns or complaints regarding how Timber Luxury handles your personal information, please contact us using the contact information provided below.

Depending on where you live, you may also have the right to appeal our response or submit a complaint to your local data protection or privacy authority.

International Transfers

Your personal information may be transferred to, stored in, or processed in countries outside the country where you live.

If your personal information is transferred from the European Economic Area or the United Kingdom to a country that has not been determined to provide an adequate level of data protection, we will rely on appropriate legal safeguards, such as Standard Contractual Clauses or other legally recognized transfer mechanisms, as applicable.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, technology, legal requirements, or other operational needs.

When we make changes, we will post the updated Privacy Policy on this website and revise the “Last updated” date at the top of this page.

Where required by applicable law, we will provide additional notice regarding material changes.

Contact Us

If you have questions about this Privacy Policy or how Timber Luxury handles your personal information, please contact us through the contact information provided on our website.

Company Name 1: Timber Luxury LLC

Contact: Support@timberluxury.com
Address: 2106 House Avenue, Suite 368, Cheyenne, WY 82001

Company Name 2: Chic Closet Dresses LLC
Address: 18 Colorado Ave, Colorado Springs, CO 80903